Cross-border fulfilment can involve several stages, each with its own documentation, logistics and compliance considerations.

Documentation is one of the most important components of international trade.

Documentation requirements are not identical for every country or product.

A nutraceutical, botanical ingredient, cosmetic product, herbal formulation or other wellness product may be classified differently across international markets. Buyers should therefore confirm the import requirements applicable to their destination before placing or finalising an order.

For B2B and commercial shipments, we encourage customers to communicate documentation requirements during the enquiry or quotation stage whenever possible.

Customs clearance is controlled by government authorities in the importing country.

LyonsBarry® can support the process by providing agreed and available export documentation, shipment details and commercially relevant information required from the exporter.

Where additional information is requested during the clearance process, our team may assist in coordinating available documentation relating to the shipment.

The importer or recipient remains responsible for understanding and meeting local import requirements, including licences, permits, product registrations or other approvals that may be required.

Our role is to support smoother documentation and communication rather than represent that exporter documentation automatically guarantees entry into every market.

International shipments may be subject to destination-country charges such as:

The treatment of charges depends on the destination, product, shipment value and agreed delivery arrangement.

Unless otherwise expressly confirmed for a specific transaction, destination-country duties, taxes and import-related charges are normally the responsibility of the recipient or importer.

For certain shipments, charges may be collected or prepaid where the available shipping service allows it.

International logistics can become more detailed when shipments involve distributors, wholesalers, private-label customers or larger commercial orders.

LyonsBarry® works with buyers to clarify relevant requirements before dispatch so that commercial shipments can be prepared with greater visibility.

Where tracking is available through the selected courier or logistics provider, tracking details may be provided after dispatch.

International tracking may occasionally stop updating temporarily while a parcel is moving between countries, under customs processing, awaiting regulatory clearance, being transferred to a local delivery partner or passing through a logistics hub.

Accurate customer and consignee information is critical for international shipping.

Customers should provide complete and correct recipient name, delivery address, postal code, telephone number, email address and information required for customs processing.

For commercial shipments, importer or business information may also be necessary.

Our international support does not end when a parcel leaves our facility.

Where applicable and reasonably possible, LyonsBarry® assists customers with shipment-related communication, available documentation and tracking information through the international delivery journey.

Cross-border shipping ultimately involves several independent parties — exporters, couriers, freight providers, customs authorities, regulatory agencies, importers and local delivery networks.

Some factors remain outside our direct control.

Serving customers in 36+ destinations has reinforced the importance of clear documentation, responsible shipping practices and realistic communication about international delivery.

Whether an order involves nutraceuticals, nutritional supplements, herbal formulations, botanical extracts, cosmetics, personal care products or another eligible LyonsBarry® category, we aim to provide an organised pathway from order preparation to international dispatch and delivery support.

For buyers planning regular imports, larger B2B orders or private-label shipments, discussing logistics and documentation requirements before finalising the order can make the process significantly clearer.

Answers about international shipping, export documentation, customs, import charges, tracking and B2B fulfilment.

Share your destination, product requirements, quantity, importer details and documentation needs so the applicable shipping and fulfilment requirements can be reviewed before dispatch.